Frequently Asked Questions

FAQS

Unfortunately if need to know whether skiing or snowboarding is better, we can't help you. That's personal.  But if you've got FAQs about Snobum, read on.

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What size should I buy?

Sizing can be tricky so we have a size guide at the top of every product page listing shirt measurements. Based on customer feedback, those looking for a more relaxed/oversized fit should consider a size up.

How long will it take to get my gear? 

Orders typically ship within 3 days and arrive 3-8 business days later. Generally, orders arrive the week after they are placed and often sooner.

Can I change my order after placing it?

Yes, if you reach out quickly! Changes to shipping address and cancellations can be made up to 12 hours after they are placed.

How do I return/replace items?

Email us at support@snobum.com within 30 days of receiving your order and we'll sort you out!

Where is your company Located?

We are a Canadian based company located in Rossland, British Columbia.
Thanks to our international partners, orders are shipped locally to provide fast shipping to all customers regardless of location!

Can I get a custom design?

If there is a specific design you would like to buy that isn't already available, send us an email with your idea and we'll do our best to add it in our upcoming design drops!

There was an issue with my order!

If your order has issues (missing item, wrong item, misprint, ect.) email us within 30 days at support@snobum.com and we'll take care of it.

What are the shirts made of?

All our t-shirts are made from 100% ring-spun cotton. We offer premium heavyweight Comfort Colors® tees for those that prefer thicker shirts and Gildan 64000 soft style tees as a lighter and more affordable option. Both are extremely comfortable and durable.

Our hoodies are made form a heavy 50% cotton and 50% polyester blend. Very cosy.

Will the graphic fade after being washed?

No! Our graphics are high quality do not fade, even after many washes and a heavy beating.